How to Identify a Fraudulent Moving Company

Planning a move but unsure whom to trust? Choosing a reliable moving company is crucial to ensure the safety of your belongings. Be cautious of these warning signs that may indicate a moving scam.

12 Warning Signs of a Fraudulent Moving Company

1. No In-Person Estimate
   Reputable movers conduct an in-person or virtual assessment before giving a quote. If a company refuses to provide one, they might have hidden fees or inaccurate pricing.
2. Generic Phone Answering
   If the company answers calls with a vague “moving company” instead of stating their full business name, it’s a red flag. A professional company takes pride in its identity and reputation.
3. No Physical Office or Local Contact
   A trustworthy mover will have an actual office and a local phone number. If their website only has a contact form or a toll-free number without an address, proceed with caution.
4. High Upfront Deposit
   Legitimate movers don’t demand large upfront payments. If a company insists on a hefty deposit, they might take your money and vanish.
5. No USDOT or MC Number
   All interstate movers must be registered with the FMCSA and have a USDOT number. If they fail to provide these credentials, avoid them.
6. Lack of Insurance Documentation
   A genuine mover will provide proof of liability and workers’ compensation insurance. If they can’t, your belongings — and their workers — may not be protected.
7. False Insurance Claims
   Beware of companies claiming your items are “fully covered.” Basic liability coverage is standard, but full-value protection requires additional insurance.
8. No Established Office or Storage Facility
   A professional mover should have an actual office or warehouse, not just a website or a P.O. box. If they lack a physical presence, they might not be legitimate.
9. Disorganized or Unprofessional Premises
   If you visit their office and find it in poor condition, it may reflect how they handle your belongings. A cluttered and unkempt facility is a warning sign.
10. Misleading Storage Claims
    Some movers claim to have secure storage but actually rent units elsewhere. If you require storage, verify where your items will be kept.
11. Unclear Pricing Structure
    If a company avoids providing a written estimate and instead says they’ll determine the cost upon arrival, be wary. Professional movers offer clear pricing based on weight, distance, and services.
12. Unmarked or Rented Trucks
    A reputable moving company owns branded trucks and professional equipment. If they show up with an unmarked or rental truck, they may not be well-established.

Choose a Mover You Can Trust

Trust is key when handing over your possessions. A reliable moving company will be licensed, insured, and upfront about their pricing. If you’re looking for local movers in Fairfield, CT, Expert Movers and Storage Inc. is here to help. We take pride in delivering honest, dependable moving services backed by years of experience.

Serving Fairfield, Westport, Norwalk, Bridgeport, and surrounding areas, we offer secure and professional moving solutions tailored to your needs. Contact us today for a stress-free move!

📞 Phone: 833–333–0450
📧 Email: expertmoversstoragellc@gmail.com